FAQs | Truck Dispatch | Prime Logistics Solutions
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FAQs

What Services are Included in the Basic Plan? 

  • We find the best available loads and book for you

  • Complete Brokers' Setup Packet

  • Follow Completion of Load

  • Generate invoices on your behalf

  • All necessary paperwork

  • Run credit checks on all Brokers and Shippers. 

  • Invoice Brokers or Factoring Company on your behalf

  • Request Quick Pays

  • Follow up on payments and collections on your behalf

  • 24/7 Dispatch Support

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Services are not only limited to the above-mentioned.

What type of equipment/trailers do you dispatch? 

We specialize in dispatching all types of equipment such as:

  • Power-Only

  • Dry Van

  • Reefer

  • Flatbed

  • Step-deck

  • Box Truck

  • Hot-Shot

How to sign-up with us? 

Sign up with us by sending your carrier packet which includes the following documents:

  • Filled W9 form​

  • Motor Carrier Authority Letter

  • Certificate of Insurance

  • Notice of Assignment by Factoring Company(optional) 

  • Three Previous Rate Confirmations of Loads that have been delivered(if available)

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You may fill out our online Sign-Up Form and we will contact you and guide you further. 

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Additionally, sign our dispatch agreement. 
Note: There is NO CONTRACT between us and the carrier. 

What is the payment procedure? 

  • Payments are collected after the completion of one week of services. 

  • Carriers are charged per truck at a rate on which mutual agreement is made.

  • We never charge upfront.

  • All payments are made using safe merchant systems.

  • Our accounting department will send you the invoice at your email address which will have a secure link to the merchant payment gateway where you may use your debit/credit card.  

  • You can also pay us via ACH transfer.

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